Executive-Sales and Front Desk
New Delhi, Delhi,
Full Time (On-site)
Your Role
As a Sales Desk Executive at StayVista, you will be responsible for presenting product offerings, negotiating accommodation rates, and closing deals. You will also focus on maintaining and growing relationships with existing clients, while working towards achieving sales targets. Additionally, you will identify opportunities for up-selling or cross-selling services such as Food & Beverages or events, to maximize revenue and enhance the overall client experience.
About You
Responding to guest inquiries and providing information about available properties and other services.
Assisting guests to make reservations over the call, via email, or website.
Processing payments, confirming reservations.
Looking after front Desk responsibilities like Chcek in, Check out, guest grievances Etc.
Up-selling additional services and F&B to increase revenue.
Maintaining accurate records of reservations and customer interactions in the company's database.
Handling any guest complaints or issues in a professional and timely manner.
Providing excellent customer service and building long-term relationships with clients to encourage repeat business..
Bonus Points - These are non-essential, but a bonus if you have them!
Bachelor’s degree with relevant hospitality experience.
Key Metrics: what you will drive and achieve
Total Revenue (Stay + F&B + Add-ons)
Stay Conversion Ratio
F&B Revenue Contribution
Audit Compliance Score
To apply or refer someone, drop your resume/portfolio at Bhagyashree.damle@stayvista.com
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