coforge hiring executive for international voice process
Qualification Essential
Graduate/Under Graduate
Experience
Minimum 6-12 - Months experience in a BPO, Banking Process, Mortgage/Insurance
Language Expertise
Good written & verbal English communication skills
Excellent comprehension of written English, documents
Role & Job Description
Good Knowledge of Insurance processing (US)
Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
Excellent Verbal & Written communication with neutral accent.
Must have prior experience in international calling, preferable US.
Domain expert in Insurance- USA.
Computer skills Windows OS, MS office 2003, Image Applications, Etc.
Should understand customer Quality & productivity expectations
Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays
Should be able to perform in multiple processes
Good Typing Skills ( 30/35 words per minute)
Location: Pune
