Your Career Awaits: Join Young Rush Today!

Customer Care Professional - AMERICAN EXPRESS

Date Posted: Jun 20, 2024
Job is expired

Job Detail

  • Location:
    Gurgaon, Haryana, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Jul 12, 2024

Job Description

American express hiring customer care professional
Minimum Qualifications:
Excellent communication
Minimum 1 year experience in contact center domain
Proven analytical and problem-solving skills with a strong attention to detail.
Ability to work in a hybrid environment.
Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment
Ability to work in a 24/7 rotational environment.
Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls
Answer inbound calls from Card members and set up/action fraud cases on calls
Review fraud claims from Card members to make a decision, to either accept the claim from the Card member or reject it
Detect and minimize credit and fraud risk whilst enabling spend at the same time

Login for Apply Details

Company Overview

, Work from Home

Related Jobs

Google Map